+1-727-547-0696

Support

ICC’s customer support team is dedicated to your success both in the field and office.  We are proud of our reputation for delivering world-class customer support.

Call today +1 (727) 547-0696

Our crack detection is automatic, our reception is not… call us today and speak to a real person during business hours!

The team is ready to answer your questions, assist with hardware and software support as well as diagnose and replace parts as needed.

Warranty

A 1-year warranty is standard on all new products. Extended warranties are also available to provide cost certainty for up to 5 years. Please contact us to learn about your options.

Support Plans

We offer a choice of support plans to meet varying customer needs.

Warranty Period

9 – 5pm Eastern support M-F
Unlimited phone support
48 hour mean time to resolve
Included parts
Included labor

Product Support

9 – 5pm Eastern support M-F
10 hrs phone support/year at no additional cost
48 hour mean time to resolve
Regular price parts
Regular price labor

Software Subscription

9 – 5pm Eastern support M-F
Unlimited support with annual subscription
48 hour mean time to resolve
Regular new releases
Self-updating software